Nurse Triage Line
Increasing patient trust
Integrated nurse line for patient access and RPM
- Nurse triage to address urgent patient symptoms for scheduling
- Address medical post-discharge issues
- Handle RPM alerts/abnormal values based on custom protocols
- Pairing nurse with non-clinical call center agents allows nurse to practice at the top of their license
- Increase patient satisfaction
- Decrease readmission rates
Outcomes
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Pairing Nurse with Non-clinical Call Center Agents Allows Nurse to Practice at the Top of their License
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Increase Patient Satisfaction
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