Clinical Contact Center
Driving clinical issues to the lowest cost / fastest resolution
High-Performing, Multi-Tiered, Technical & Clinical 24/27/365 Contact Service Center providing EHR & application support:
- “How to” Support
- Navigate Workflows
- Account Access
- Module issues
- Charting Assistance
- Start-of-Care
Outcomes
Reduce IT Support Cost by 25%-30%
Reduce Call Volume by Over 20%
Reduce Clinician Wait Times
